FAQ

How long does shipping take? Orders typically arrive within 7–20 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships.

Where do your products ship from? Our products are sourced from trusted suppliers and shipped internationally, so please allow extra time for customs processing in some regions.

How do I track my order? Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status on our [Track Your Order] page.

What is your return/refund policy? We accept returns within 2 days of delivery for unused, unopened items. See our full Refund Policy for details.

My order arrived damaged/wrong — what do I do? Email us at kennedyxmunyaka@gmail.com with your order number and a photo of the issue, and we'll sort it out right away.

Do you ship internationally? Yes, please check the shipping policy.

How can I contact you? Visit our Contact Us page or email kennedyxmunyaka@gmail.com directly.